Privacy Policy

1. Introduction

Detune ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect several types of information from and about users of our Service:

2.1 Personal Information

This includes information that can identify you, such as:

• Contact information (email address, name)
• Account credentials (username, password)
• Payment information (managed securely through our payment processors)
• User profile information (preferences, settings)

2.2 Audio Content

When you use our Service, we process audio files that you upload. While we need to process this content to provide our service, we:

• Do not claim ownership of your audio content
• Process it only for the purpose of providing the separation service
• Store it only as long as necessary to provide the service

2.3 Usage Data

We collect information about how you interact with our Service, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system)
• Feature usage patterns

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices and service-related communications
• Monitor and analyze usage patterns and trends
• Enhance the security of our Service
• Personalize your experience
• Comply with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., hosting providers, payment processors).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

We do not sell your personal information or audio content to third parties.

5. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Audio files that you upload will be stored for a limited period after processing to allow you to download the results. After this period, the files will be automatically deleted from our systems.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction or update of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@detune.io.